Bangor Waterfront Pavilion

1 Railroad Street
Bangor, Maine 04401

The Bangor area is serviced by a major international airport: (BGR) (approximately 4 miles away). The Bangor Waterfront Pavilion is accessible by public transportation, hotel shuttle service, and taxi from the airport.

For safety and as a courtesy to other ticket-holders, please do not sit or stand in the aisles. Aisles should be kept clear at all times. We ask that you comply with these policies & any patron not in compliance is subject to ejection.

For most events at the Bangor Waterfront Pavilion, alcoholic beverages are available for purchase. All guests will be required to show IDto purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside the Bangor Waterfront Pavilion. Management reserves the right to refuse the sale of alcohol to any guest. Alcohol is served at most Waterfront Concerts events. Venue staff is trained in responsible alcohol service management.

• To purchase alcoholic beverages, a patron must present a valid state driver’s license, state ID, passport or military ID, which indicates the patron to be a least 21 years of age (ID cards, duplicate licenses, expired licenses, damaged licenses and driver’s licenses, which do not have photos, will not be accepted).
• Any patron in the possession of alcoholic beverages on premises may be requested to produce identification, which must satisfy the foregoing requirements. No refunds will be offered for confiscated alcoholic beverages.
• Any patron who presents false identification or who passes alcohol to a minor may be subject to eviction and arrest.
• We will not serve more than two alcoholic beverages to a patron at one time and we reserve the right to limit service to one drink per patron.
• Our alcohol service will end at least 30 minutes prior to the scheduled end of an event. We reserve the right to discontinue the sale of alcohol at any time.
• We will not serve any patron whom we believe to be intoxicated.
• Alcoholic beverages may not be taken into or removed from the premise.

The Bangor Waterfront Pavilion has a strict policy towards animals on the premises and therefore does not allow animals or pets at the Bangor Waterfront Pavilion under normal circumstances, with the exception of service animals such as guide dogs. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. (See Service Animals)

Bangor Savings Bank has provided the Bangor Waterfront Pavilion with an ATM located next to the box office for your convenience.

All ticketholders and guests must abide by the instructions of Security staff members at all times.

The Bangor Waterfront Pavilion does not distribute backstage passes for any event. Tour management for each artist is the sole issuer of passes and information.

We ask all guests to arrive early and travel light, as you may be subject to search, which includes metal detecting hand wands upon entry. All hand bags should be smaller than 8 X 12. Ladies’ handbags as well as diaper bags will be permitted upon inspection. No large shoulder bags, or backpacks. All other bags will also be subject to search and deemed appropriate for admission by Security.

You are more than welcome to bring a pair of binoculars with you to the Bangor Waterfront Pavilion to enhance your overall experience.

All Bottle caps will be removed from all bottle sold inside the venue. Coolers are not permitted inside the venue & outside food and beverages, including water, are not permitted in the Bangor Waterfront Pavilion at any time.

The Bangor Waterfront Pavilion

• Local Box Office is located at Mark’s Music in Brewer, ME. click here for local Box Office hours.
• On-site Box Office is located on Railroad Street, & is ONLY set-up on show dayWill Call: If you need to pick up tickets at will call. The Bangor Waterfront Pavilion on-site Box Office will open at 3:00 pm on the day of an event. Customers must present the actual credit card used to place the order, a photo ID, and the order number.

If your seat is broken, please contact the nearest Usher, Security Officer, or Guest Relations Representative for further assistance.

Greyhound. Please call the After drop-off, buses and limousines are not permitted to wait in the drop-off area. We suggest you communicate via cell phone with your driver for pick-up information.

For most events, small point & shoot cameras will be permitted into the Bangor Waterfront Pavilion, however, you must refrain from using a flash during the performance. Taking photos with flash during events is distracting not only to the performers, but your fellow patrons as well. Video cameras/recorders are strictly prohibited. This policy will be strictly enforced. For concert events, this policy is at the discretion of the artist. Please call Guest Relations at 207-358-9327, any weekday during normal business hours, for more information.

For all events, camping is not permitted at the Bangor Waterfront Pavilion

In the rare event that a Bangor Waterfront Pavilion event is postponed, rescheduled or cancelled, please visit the event listing on this website, specific to the event you possess tickets to for more information. (See Weather)

For most events, all children who have reached their third birthday require a ticket to gain admittance to the Bangor Waterfront Pavilion. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own separate seat and must sit on a parent or guardian’s lap. Please check the event profile for your specific event for more information prior to your purchase of tickets. For any questions, you may contact Guest Relations at 207-358-9327, any weekday from 9:00 a.m. to 5:00 p.m.

The staff has been trained to intervene when deemed necessary and to use their best discretion to help ensure that guests who ignore the Code of Conduct do not interfere with other guests’ ability to enjoy an event. Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest. Season ticketholders may also be subject to having their season subscription revoked. We thank you for your cooperation.

• Guests shall be respectful of others around them.
• Guests shall avoid blocking the view of other guests.
• During some concerts, the artists may request that guests be permitted to stand immediately in front of their seats during the entirety of the performance. On those occasions, standing guests shall continue to be respectful of others around them and avoid blocking the view of other guests.
• Guests shall not interfere with the event, the performers or staff in any way.
• Guests shall refrain from using foul/offensive language, fighting, obscene gestures, throwing objects and engaging in other behavior detrimental to the experience of other guests.
• During events, guests should avoid blocking the view of seated guests. Guests shall adhere to the instructions and
  directions of arena staff.
• Guests shall not stand on seats or any other building structure.
• Guests shall not block the aisles.
• Guests shall not occupy a seat or remain in an area for which they do not possess a valid ticket and shall provide their ticket upon request.
• As required by the City of Bangor, guests will onyl be permitted to smoke at designated areas at the Bangor Waterfrotn Pavilion.
• Guests who consume alcoholic beverages shall do so in a responsible manner.
• Guests are encouraged to report inappropriate or offensive behavior to an Usher, Security Officer or Guest Services Representative.
• Guests shall comply with requests from arena staff regarding arena operational and emergency procedures.

We ask all guests to be respectful of others around them. Any guest who interferes with the enjoyment of another individual during an event is subject to ejection from the building. During performances we ask all guests to remain seated for the duration of the performance. Depending on the demographics of certain concerts, standing may be accepted as normal protocol. Guests are permitted to stand if the majority of the audience is doing the same. Some entertainers will instruct the Bangor Waterfront Pavilion staff not to ask anyone to sit down during their performance. Standing on seats or any other building structure is not permitted and may result in ejection from the event.

Food and drink is allowed in the seating area, however, we ask that you be respectful of the Bangor Waterfront Pavilion and others sitting around you. If you are looking for a snack or a drink at an event, please stop by one of our vendors to purchase soda, coffee, and bottled water. At most events, food is available for purchase as well as beer, wine, and spirits. CASH Some vendor stands do accept American Express, Visa, MasterCard, Diner’s Club, and Discover Card. Currently, the Bangor Waterfront Pavilion does not take debit or credit for beer. Outside food and beverage, including water, are prohibited.

• By Boat By Boat, you may dock your boat at the waterfront. http://www.bangormaine.gov/index.php?id=451&sub_id=417
• By Bus By Bus, you may take the BAT. http://www.bangormaine.gov/index.php?id=244&sub_id=268
• By LimoBy Limo, you may take any limo service to the Bangor Waterfront
• Perfection Limousine: 207-989-2539
• Maine Chauffeured Services: 207-356-4766
• Hollywood Custom Rides Limousine Service: 207-989-1498

 

• By Plane By Plane, you may take Allegiant, Delta & US Airways. allegiantair.com – delta.com – usairways.com http://www.flybangor.com/content/4070/Airlines/
• By TaxiBy Taxi, you may take any taxi to the Bangor Waterfront
  • Town Taxi: 800-750-9935
  • AAA Yellow Cab: 207-945-6441
  • Checker Cab: 207-942-5581
  • Dick’s Taxi: 207-942-6403

 

To Charitable Organizations from Waterfront Concerts
To request a donation Waterfront Concerts, please fax your request on your organization’s letterhead to our Community Relations department at 207-827-3508, or send us an e-mail at donations@waterfrontconcerts.com.

If you know in advance that you will not be able to attend an upcoming event, you may donate your tickets. Please send your tickets in a traceable manner to donations@waterfrontconcerts. Please also include your name, address and telephone number so we may send you a letter of acknowledgement. All donated tickets must be received no later than 2 business days prior to the event. For more information, please call the Administration office at 207-358-9327

Doors for events at the Bangor Waterfront Pavilion open two hours prior to event start time.

Unless otherwise noted, the Bangor Waterfront Pavilion does not have a formal dress code. We do ask, however, that you use your best personal judgement when dressing for an event.

We suggest that you drop your party off and pick them up. Please understand that you cannot stand or park in these areas. The best way to coordinate a pick-up spot after an event is to communicate with your driver via cell phone. If you are arriving via private bus or limousine, please call the for more information.

WFC Insider is our free newsletter, in which we e-mail you upcoming event information, exclusive ticket pre-sales and discounts for select shows, private contests, transportation and restaurant offers and so much more! To learn more about WFC Insider and to sign up, please click here.

The best way to be contacted during an emergency is to set your beeper or cell phone to vibrate. The emergency contact telephone number during events is our Security Office Please be sure to leave your seat location information with your babysitter, as the Bangor Waterfront Pavilion will not page ticketholders during an event.

Should there be an immediate need to evacuate the Bangor Waterfront Pavilion Guests will be given instructions via, to the extent available, the public-address/open-caption systems. Guests are encouraged to:

• 1. Be aware of their location in the Pavilion at all times.
• 2. Identify the two exits located nearest to their seats.
• 3. Listen, watch for and follow instructions from the public-address system, video screens (if available).
• Ask for assistance and information from Security Members*, police,
  and medical and security personnel.
• Designate a meeting location outside the Stadium for their group
  in the event that they become separated during an evacuation.

To find out about employment opportunities at the Bangor Waterfront
Pavilion, please email employment@waterfrontconcerts.com

To enter the venue, we have two entrances that access all levels of seating. Please follow the direction of Bangor Waterfront Pavilion staff. Upon exiting the venue, please exit toward Railroad Street & follow cross walk signs at Main Street intersection.

A facility surcharge is assessed to help defray the administrative costs of running our Box Office and our facility. You will find that some venues are charging this fee and that it is in line with industry standards. This facility surcharge ($4.00) is included in the price of each ticket. Any ticket with a face value above $15.00 is subject to a
facility surcharge.

Emergency Medical Technicians (EMT’s) are available at every event for medical emergencies.

Photography inside the Bangor Waterfront Pavilion is prohibited at all times. Flash photography is not only distracting to the performers, but to your fellow concertgoers as well.

Bring in outside food and beverages, including water, is prohibited from the Bangor Waterfront Pavilion, however, there are food concessions once inside.Aside from the traditional fare of hamburgers and hot dogs, we also offer favorites such as pizza, fresh cut french fries, sandwiches, subs, ice cream and coffee. If you have a medical condition that requires you to bring in outside special food and beverages, please contact Guest Relations at 207-358-9327, any weekday during normal business hours, prior to your event or please email us at medical@waterfrontconcerts.com if you have a medical conditions you may want to discuss with Waterfront Concerts trained medical staff & security.

Gates to vendor alley for Bangor Waterfront Pavilion events open two hours prior to event start time. The seated venue opens one hour prior to start time.

The Waterfront Concerts Gift Certificates can be used for purchases in person at our local box office inside Mark’s Music in Brewer, ME only. The Gift Certificate may not be redeemable at any Ticketmaster retail outlets or online.

This section is found within the first 10 rows. Golden Circle seats are premium tickets considered by many to be the best in the house, with outstanding sight-lines and acoustics.

For group tickets (generally 8+) and information please call our Group Sales department at 207-358-9327 or e-mail us at tickets@waterfrontconcerts.com.

The Bangor Waterfront Pavilion is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek an Usher, Security Officer, or Guest Relations Representative.

The Bangor Waterfront Pavilion is an open air amphitheater constructed each summer inside Waterfront Park in Bangor, Maine. Waterfront Park is a 58 acre public park on the Banks of the historic Penobscot River in the heart of the downtown district.Click here for detailed information.

Please click here for information on hotels in the vicinity of The Bangor Waterfront Pavilion.

The Bangor Waterfront Pavilion rarely cancels or postpones events due to inclement weather. Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis. This stipulation is clearly marked on each ticket. Should a decision be made to cancel or postpone an event, this information will be posted, as soon as we receive it, on our website as well as on our main information telephone line at 207-358-9327. Please continue to check our website and call our main information telephone line 207-358-9327 for the latest, up-to-the-minute information.

WFC Insider Club presale offers an early ticket buying options, in which we e-mail you promo codes for upcoming event information, exclusive ticket pre-sales, private contests, and so much more! To learn more about WFC Insider Club and to sign up, please click here.

Please contact our Security Office at 207-358-9327 to inquire about the possible recovery of any lost items. If you have lost an item while at an event, please speak to any Guest Relations representative for assistance.

If you have lost your tickets or they have been stolen before your event takes place, please return to your point of purchase for further assistance. If you have purchased tickets through TicketMaster by phone or TicketMaster Online, please call TicketMaster Customer Service at 866-858-0007.

ALL meet and greets are offered through the artist, and artist tour management only. We suggest signing up for their fan clubs, or follow instructions on their website. Instructions are supplied by email from the artist mangement, or with your ticket package. We suggest you contact the artist through their website, or facebook with questions.

Due to a large amount of pedestrian traffic prior to events at the Bangor Waterfront Pavilion, we suggest you meet your party outside on Front Street. Another good spot is Railroad Street.

The Bangor Waterfront Pavilion has many points of sale from which you may purchase merchandise at an event. You may use your American Express, Visa, Diners Club, Discover Card, or MasterCard.

At all events at the Darling’s Waterfront Pavilion security staff deem it necessary to conduct a pat-down search. If performed, search will be by an employee of your gender. Please note: You may have to wait for an officer of your gender to become available. You have the right to request that the pat-down be conducted in a private location that cannot be seen by other concertgoers, employees or the general public. Again delays may occur. The pat-down search must be witnessed by another security employee. In addition, you have the right to have the search witnessed by a companion or anyone else of your choice. You have the right to request a chair if you need to sit down. You should tell security before the pat-down search begins – if you have any physical condition that makes it hard for you raise your arms or to remain in the position for undergoing a pat-down search. You should also tell the staff member if you any areas of your body that are painful when touched. Our security contractor should never ask you to remove or lift any article of clothing to reveal a sensitive part of your body. If Contraband is found: Patron may have to undergo “additional screening” and local authorities may be involved.

Please click Parking for a list.

Phone Numbers

Information	207-358-9327
TicketMaster Bangor Waterfront Pavilion Hotline	866-858-0007
Guest Relations	207-358-9327
Disabled Services	207-358-9327
Group Sales	207-358-9327
Lost and Found	207-358-9327

Platinum Club Area is our ticket holder will have the opportunity to mix and mingle in one of the only backstage spaces the newly transformed Bangor Waterfront Pavilion will have to offer. Enjoy a full bar, comfortable seating, private bathroom, and an unprecedented perspective of all the behind-the-scenes action. The Platinum Club is the ideal setting to meet with friends, providing an inviting mix of privacy and first-class service. The members-only area will be an elite sanctuary for our most valuable concertgoers that incorporates unique features and delivers the ultimate experience. Exclusive ticket pre-sales and To learn more about WFC Platinum Club and to sign up, please click here.

For all events at the Bangor Waterfront Pavilion, members of our Insider & Platinum Clubs may decide to purchase presale tickets which WFC Insider members may participate in. During a pre-sale, a limited number of tickets are available for sale within a specified amount of time prior to the sale of tickets to the general public. Please note that while a pre-sale can afford you the opportunity to attempt to purchase tickets before the general public sale, there is no guarantee that you will be able to obtain certain blocked tickets since, as in normal ticket-selling situations, there is a limited supply of tickets, and artists will sometimes hold tickets for their fan club members. In order to participate in most artist presales a special code is required. For events where an artist has arranged for WFC Insider & Platinum Club members to participate in a presale, club members will be notified of the guidelines of the presale via e-mail. The artist of the event determines whether a presale takes place and who may participate. Click here to sign up for WFC Insider or .

When ordering tickets online through www.ticketmaster.com, enter your promotion code in the box labeled, “Promotions and Special Offers.” . Promotional code information is sent out to current members of the Insider & Platinum clubs before the start of any presale

If you have any questions or concerns before or after an event, please call our Guest Relations department at 207-358-9327. If you have questions or concerns during the event, please seek the nearest Usher, Security Officer, or Guest Relations Representative.

See Weather

Video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses are not permitted inside the Bangor Waterfront Pavilion at any time. This policy will be strictly enforced. You may bring in a disposable or 35mm camera (with no zoom or telephoto lens), however, for some events, cameras of any type and/or flash photography may be prohibited.

All exits are final. Guests are not permitted to leave an event and then re-enter the same event. For all events at Bangor Waterfront Pavilion, all exits are final, even for guests who smoke. Guests are not permitted to leave an event and then re-enter the same event. However, on rare occasions this policy may differ, and will be printed directly on the ticket.

For all events, small point and shoot digital cameras will be permitted into the Bangor Waterfront Pavilion, however, you must refrain from taking flash pictures during the performance. Taking photos using a flash during events is distracting not only to the performers, but your fellow patrons as well. Video cameras/recorders are strictly prohibited. This policy will be strictly enforced. This policy is at the discretion of the artist. Please call Guest Relations at 207-358-9327, any weekday during normal business hours, for more information.

The Bangor Waterfront Pavilion has a no refund, no exchange policy on tickets for all events.

Please click
here for a list of local restaurants.

The Bangor Waterfront Pavilion has portable toilets. There is also a family/wheelchair accessible toilets in the, please see an employee for access. For private bathroom facilities (See our Platinum Benefits)

Please note that unlawful resale can be punishable by fine and/or imprisonment.

The Bangor Waterfront Pavilion updates our Event Calendar as soon as events are confirmed. Please visit our current Event Calendar by Schedule of Events.

Coming in 2014!

For most events, the seating capacity is approximately 12,800, however, this capacity does change depending on the scaling of the event.

Please click here to view.

With the exception of the pit section, reserved seating is numbered from 1 starting in the center aisle.

The Bangor Waterfront Pavilion is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek a Guest Relations staff member, Usher, or Security Officer.

Large Signs and banners are not permitted into the Bangor Waterfront Pavilion at any time. Guests are welcome to bring signs that are 11 X 17 or smaller into the building to show their support for their favorite team, player, or entertainer. Signs may not be derogatory in any manner and must not contain foul language. Signs must be hand held and cannot be mounted on a stick or pole and they cannot block the view of other guests. Any interference with the enjoyment of another guest’s experience will result in the confiscation of the sign and/or possible ejection from the venue.

In compliance with Maine regulations, there is no smoking permitted anywhere in the Bangor Waterfront Pavilion. This policy is strictly enforced. Violation of this regulation is grounds for ejection. Furthermore, all exits are final and the Bangor Waterfront Pavilion does not allow for smoking passes.

To learn more about advertising opportunities at the Bangor Waterfront Pavilion, please contact us at 207-358-9327 email sponsorship@waterfrontconcerts.com.

For all rules and regualtions pertaining to Social Media contests and related subsidiaries, please visit the Official Rules Page.

During some concerts, the artists may encourage guests to be permitted to stand immediately in front of their seats during the entirety of the performance. On those occasions, standing guests shall continue to be respectful of others around them and avoid blocking the view of other guests. Standing on seats or any other building structure is not permitted and may result in ejection from the event.

The Bangor Waterfront Pavilion does provide a free stroller check for selected events. However, the Theater is not responsible for any damaged, lost or stolen strollers and items. If you need to check your stroller during an event, please speak with a Guest Relations staff member upon your arrival.

Suite ticket, please enter through either the North or South concierge areas located on either side of the Mall area. Your Club ticket also allows you to visit our Of course, Suite holders may dine in the privacy and comfort of their Suite, and may customize their menu through our Suite Services department.

Please be courteous to fellow patrons when sing your phone.

If you have a temporary disability/injury and you have already purchased tickets to an event, please call the Disabled Services department at 207-358-9327, Monday through Friday from 9:30 a.m-4:30 p.m. and we will make the necessary arrangements for you to attend the event in a comfortable and enjoyable manner. When calling, please have the event, date, section, row, and seat available.

Your ticket stub is proof that you are in possession of a valid ticket for the event that you are attending and also designates your correct seat location. This information will also help our staff locate your party in the event that you become separated. Bangor Waterfront Pavilion staff may ask to see your ticket at any time during the event. You will also need to keep your ticket stub in the rare occurrence an event is cut short for any reason.

866-858-0007	866-858-0008	866-858-0009
631-888-9000	203-744-8100	201-507-8900
845-454-3388	860-525-4500	609-520-8383

• Purchasing Tickets Tickets for events at the Bangor Waterfront Pavilion may be purchased at the following authorized points of purchase: in person at any of our Box Office’s at the Bangor Waterfront Pavilion, Mark’s Music, online through this website (which will hyperlink you to Ticketmaster), at a Ticketmaster Outlet or by calling Ticketmaster at 866-858-0007. Tickets purchased through Ticketmaster are subject to Ticketmaster service fees in addition to the cost of the ticket. These sources are the only authorized ticket-selling
  agents of the Waterfront Concerts. Please be advised that we cannot vouch for the authenticity of tickets obtained through any other source. Counterfeit and other invalid tickets will not be honored by the Bangor Waterfront Pavilion. If you would like to purchase tickets on the day that the event is taking place, you may only do so directly in person at the Bangor Waterfront Pavilion Box Office. Please note, tickets for concerts are not sold at the Bangor Waterfront Pavilion on the first day of sale.
• Accepted forms of payment Cash, American Express, Visa, MasterCard, Discover are all acceptable forms of payment at our Box Office. We do not accept checks or money orders.
• Disabled Services The Bangor Waterfront Pavilion provides disabled accommodations and sells tickets to disabled individuals through our Disabled Services department, which may be reached at 800-745-3000, any weekday from 9:30 a.m. to 4:30 p.m. Guests in need of disabled accommodations may also purchase tickets through Ticketmaster (by calling 866-858-0007 or through ticketmaster.com). For more information on our Disabled Services department, click on Disabled Services.
• Children For most events, all children who have reached their third birthday require a ticket to gain admittance to the Bangor Waterfront Pavilion. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own separate seat and must sit on a parent or guardian’s lap. Please note, that for certain children’s events (such as Thomas the Tank), all children who have reached their first birthday require a ticket.Please check the event profile for your specific event for more information prior to your purchase of tickets.For any questions, you may contact Guest Relations at 207-358-9327, any weekday from 9:00 a.m. to 5:00 p.m.
• Lost Tickets If you have lost your tickets or they have been stolen before your event takes place, please return to your point of purchase for further assistance. If you have purchased tickets through TicketMaster Phone or TicketMaster Online, please call TicketMaster Customer Service at 866-858-0007.

Please understand that a facility surcharge is included in the ticket price, regardless of your point of purchase. Please be aware that the Ticketmaster surcharges cover the costs of performing the administrative functions necessary to process ticket orders, as well as for shipping.

Please understand that a facility surcharge is included in the ticket price, if the original face value (prior to any discounts) is more than $15.00. Please be aware that the TicketMaster surcharges cover the costs of performing the administrative functions necessary to process ticket orders, as well as for shipping. There are three ways to purchase tickets through TicketMaster. If you choose to use TicketMaster’s phone or Internet service, you will be assessed a facility surcharge, a convenience and shipping charge. If you choose to utilize a TicketMaster outlet to purchase tickets, you will be assessed a facility surcharge and a convenience charge. You may avoid TicketMaster charges only by purchasing tickets in person at our Box Office.

There are three ways to purchase tickets through Tickemaster. If you choose to use Ticketmaster’s phone or Internet service, you will be assessed a facility convenience and shipping charge. If you choose to utilize a Ticketmaster outlet to purchase tickets, you will be assessed a facility surcharge and a convenience charge. You may avoid Ticketmaster charges only by purchasing tickets in person at our Box Office.

We update our Upcoming Events Calendar daily, the moment we receive confirmation that an event is taking place at the Bangor Waterfront Pavilion. The best way to obtain upcoming event information is by following us on twitter & facebook or signing up for our WFC Insider Newsletter, which is free. We will e-mail you upcoming event information, based upon your preferences, so you will not miss out on all the excitement at the Bangor Waterfront Pavilion. Click here to sign up.

For some concert events, artist will bring & utilize large video projection systems. *There is no permanent closed circuit video installation at the Bangor Waterfront Pavilion.

The Bangor Waterfront Pavilion is an outdoor open amphitheater with no overhead covering in any section. Concert-goers are subject to the elements; wind & rain ect. The average temperature during the season ranges between 55 and 90 degrees. Due to the proximity to the Penobscot River and a normal Maine climate the temperature may drop more than 10 degrees during the evening. Ponchos and sweatshirts are available for purchase at the merchandise tent at the Bangor Waterfront Pavilion.

• Severe Weather Policy
  Waterfront Concerts rarely postpones events due to inclement weather. Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis. This stipulation is clearly marked on each ticket. Should a decision be made to cancel or postpone an event, this information will be posted, as soon as we receive it, on our website as well as on our main information telephone line at 207-358-9327. Please continue to check our website and call our main information telephone line for the latest, up-to-the-minute information.
• (See Emergency Weather Policy & Evacuation Plan)

Accessible seating, wheelchair seating, and companion seating are available upon request. Please purchase tickets for the event then contact our ADA Assistant regarding your needs. Since many events at the theater are general admission with first come first serve seating, the earlier you can contact our staff, the easier it will be to seat you. Of course we will also work to accommodate any ADA requests at the door. For additional accessibility information please contact our ADA Assistant at 207-358-9327.

The Will Call window is located at our main entrance, it can be found at our on-site Box Office, which is a blue pop-up tent labeled “Box Office”. If you are picking up tickets at Will Call, please bring valid photo ID, the credit card used to purchase the tickets with and your confirmation number. Please be aware that the Will Call window generally opens at 3:00PM or 2 hours before gates open to a show & closes 1/2 hour after the event start time.
The Bangor Waterfront Pavilion does not accept tickets dropped off at our Will Call window. The Will Call window is for patrons who have ordered tickets through TicketMaster or have House Seats arranged directly through the Bangor Waterfront Pavilion.

Thank you for joining the Insider Club. Presale codes are only sent out via email 12 hours before the start to any presale and also posted in our secret facebook group for details visit http://waterfrontconcerts.com/club.

When ordering online, enter your presale code in the promo password field on ticketmaster.com, select quantity and search.

Thank you for your purchase. The physical laminated pass is only produced in the Spring time and is currently in the design phase. Before we finish with production we will verify your name to be printed on the pass and shipping address before mailing it.

Thank you for joining the WFC Insider Club, for details visit http://waterfrontconcerts.com/insider.

Thank you for joining the Platinum Club. This is our first year offering a Platinum Pass, please stay tuned for details.

This is our first year offering an area for Platinum Club members to meet, , please stay tuned for details.

Thank you for your purchase. This is our first year offering a season pass option, please stay tuned for details.

We found that keeping the group exclusive was one of the most important things to our members. To make it easier for our staff to administrate, and club members to enjoy, we adjusted our package to better help facilitate the program until we have a more permanent facility.

As an Insider member, you are able to share your physical pass with friends and family. To keep the group exclusive, our presale e-mails we send out should not be disseminated or shared/copied

There are a limited number of public designated accessible parking spaces located around the Bangor waterfront. Prior to a concert the parking spaces are public, but they become handicap spaces for concert events. The majority of the spaces are located on Front Street between Seadog Restaurant and Railroad Street.

Wheelchair spaces are located in the General Admission Lawn Area, ADA Section, & seated sections.

Fan Seating for visually impaired fans is located in the General Admission Lawn area, ADA Section, & seated sections.

Seating for fans with ambulatory impairments is located in the General Admission Lawn area, ADA Section, & seated sections.

The Bangor Waterfront Pavilion provides disabled accommodations and sells tickets to disabled individuals through our Disabled Services department, which may be reached at 207-358-9327, any weekday from 9:30 a.m. to 4:30 p.m. Guests in need of disabled accommodations may also purchase tickets through TicketMaster (by calling 866-858-0007 or through ticketmaster.com).

At a minimum, based upon availability, you will be permitted to purchase tickets for you and one guest beside you. You may also purchase tickets based upon availability for additional guests in close proximity to our wheelchair sections.

If you are a wheelchair user and obtain non-accessible tickets please call the Disabled Services department in order to be relocated, whenever possible, to a designated wheelchair location. We do, however, encourage you to utilize our services when purchasing tickets, so that we may better assist you.

Temporary Disabilities If you have a temporary disability/injury and you have already purchased tickets to an event, please call the Box Office Disabled Services department at 866-858-0007 and we will make the necessary arrangements for you to attend the event in a comfortable and enjoyable manner. When calling, please have the event, date, section, row, and seat available.

Emergency medical personnel and ambulances are at Bangor Waterfront Pavilion during all concert events. There is two first-aid locations: Lawn Level and at the main entrance on Railroad Street. Automated external defibrillators are located at EMS points inside the Pavilion, and designated medical personnel have been trained and certified to use them. Guests in need of medical assistance should notify security personnel or the nearest Waterfront Concerts Guest Service Team Member or go to the nearest first-aid station. Roving medical personnel are also available throughout the Pavilion.

For information on dropping off or picking up Guests with disabilities, please contact Disabled Services.

There are two ramps located inside Bangor Waterfront Pavilion: one adjacent to left-field side of the lawn section near Main Street and one adjacent to main gate near handicap parking on Front Street. Both ramps are wheelchair accessible.

Restrooms and wheelchair accessible restrooms are located on all levels of Bangor Waterfront Pavilion.
Lawn Level: Rear
Suite: Section 5
ADA Section: Sections 6-7
GA Pit Level: Left
Vendor Level: Near gates

For wheelchair accessible seat locations and prices, please see Accessible Seating help on ticketmaster.com. For more information, please contact Disabled Services 800-745-3000.

Service animals accompanying Guests with disabilities are permitted at Bangor Waterfront Pavilion. If special accommodation is required, please contact Disabled Services. Guests who need to “park” or “air” their service animal must proceed to the main gate, adjacent to vendors, to have their ticket stamped/signed by security personnel. After the ticket has been stamped/signed, Guests may exit and re-enter the venue.

In Bangor, Handicap Parking is available & spots can be found on Front St & is FREE and filled on a first come first serve basis. Reserved Parking passes are also available for $20 through the Ticketmaster Box Office at 1-800-745-3000. All other parking is in public or private lots adjacent to the venue.(Also see Parking)

YES If you are able to obtain non-accessible tickets, and you are a wheelchair user, please call the Disabled Services Department in order to be relocated, whenever possible, to a designated wheelchair
location. We do, however, encourage you to utilize our services when
purchasing tickets, so that we may better assist you.

YES At a minimum, you will be permitted to have one guest beside you. We will allow additional guests to sit with you based upon availability in the wheelchair sections. We also have additional
companion seating in close proximity to our wheelchair sections.

NO the Bangor Pavilion has dispersed wheelchair seating throughout the venue at several price levels. Additionally, if you are able to transfer to a seat and wish to do so, we can provide an aisle transfer seat.

If you are unable to attend an event, please contact the Disabled Services Department prior to the event taking place for further instructions.

Please call the box office at 1-866-858-0007 to Disabled Services Department and we will make the necessary arrangements for you to attend the event in a comfortable and enjoyable manner.

Doors normally open two hours prior to the start of the event.

Patrons with disabilities may enter the Bangor Waterfront Pavilion via the main entrance located at lower Railroad Street, or at the corner of Main Street and Railroad Street.

Yes, please let the box office know when you are purchasing tickets that you are looking for handicapped seating. When ordering online click “Request Accessible Tickets” (to the right of “Search for Tickets”) to complete and submit a request form. A Ticketmaster Fan Support rep will contact you by phone or email to confirm your order.
In Bangor, Handicapped parking is located along Front Street, & we do have shuttles for people within our handicap parking area. (See Parking)